POLICIES
At our discretion, we may allow unopened items to be returned. If we do authorize a return of an unopened item, a 20% restocking charge will be deducted from your refund.
Shipping charges are not refundable.
No returns will be accepted after 30 days.
Home trial of equipment:
If you are looking to try any of our product(s) in your system before making a purchase decision, you must make this clear to us before we ship the product(s) to you. If we agree to allow a home trial of our product(s), your invoice will clearly state that a home trial will be allowed until a specified date. Sales will become final if our product(s) are not returned by the date specified on your invoice.
Shipping time:
Please note: In order to save on expenses, so that we may offer you the lowest price possible, we do not keep stock of our products. All products are hand made to order with care and are thoroughly tested before shipment. This takes a certain amount of time. Occasionally we are out of a part to make a product. Your product will be made as soon as the part arrives. As in most things, when it rains it pours and I become overwhelmed with orders. I am only one person and can only work so many hours a day. I appreciate your patience and want you to know that all products are shipped out in the same order that payment was received. Orders are shipped daily. Your patience is really appreciated!
If you are interested in one of my products, but not sure how it will sound in your system, I have loaners available on most items. Please listen to the loaner before you purchase. Please contact for full details.
*** Just a note about shipping charges. A great deal of time, materials, and work are put into the shipping of your product. We want to insure that it arrives in good shape. Each item has paper work and Foreign orders have many more forms to fill out. Unfortunately the people that do all of this will not work for free. It is this service plus the actual shipping costs that make up my above prices.
We ship all USA orders by USPS priority Mail. This is the only way that we can insure your product as well as provide the least expensive shipping. If you require another shipping method please contact for info.
Prices are subject to change without notice. Product specifications and designs are subject to change without notice for the purpose of improvement. It is the responsibility of the purchaser to determine suitability of our products in regards to their equipment. We are not responsible for damage to any equipment, or other items due to our products or advice. We are liable only for the product itself which will be replaced free of charge if any defects are found.
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Copyright Aural Thrills Audio 2006